Thank you for shopping with us. We are happy to offer you a variety of products and services to meet your needs. Here are some important details about our shipping policy.
Free Shipping
We offer free shipping on most orders, depending on the destination and the order value. If your order does not qualify for free shipping, we will inform you of the shipping cost at checkout. Please note that some special offers and promotions may have different shipping terms and conditions.
Global Shipping
We ship worldwide, using standard or express delivery options. Standard delivery customers usually receive their orders within 10-15 business days after payment confirmation, while express delivery customers can expect faster delivery times (usually FedEx or DHL). You can choose your preferred shipping method at checkout.
Order Processing
We process orders within 2 business days after receiving them, excluding weekends and holidays. If you place an order after 5 pm on Friday, we will process it on Monday. We will send you a confirmation email with a tracking number once your order is shipped.
Refunds
If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order. Please contact our customer service team with your order number and the reason for your return. We will issue a full refund if the item is damaged, defective, or incorrect. You are responsible for the return shipping cost unless the item is faulty or incorrect.